Please note: We can only support with the request if it meets the criteria below
- The order has to be created after the event
- The order can only be moved from one event to another if the host is the same
- It is not a Consultant order (these can't be moved into an event)
- The order does not contain allocations
- The event has not expired
How to find your order number:
All order numbers begin with GBH, and are in the format GBH000000000. Your order number can be found at the top of the slip inside of the order.
Alternatively, you can find your order number through your Business Hub, under recent activity. You will need to add the prefix GBH000. In the image below, the order number is GBH000883406: