Please check that the email address you have in the system is correct. You can do this by checking your personal details within the Business Hub.
Please also check your junk mail and ensure your email box is cleaned regularly. It’s a great idea to add us to your email safe list: The Body Shop At Home™ email@thebodyshopathome.com.
If after doing this you are still not receiving emails, please contact Consultant Support. To raise a query, you can leave a message using our Contact Us form. Alternatively, you can use Live Chat, which can be activated by selecting the chat icon in the bottom right hand corner of your device screen. Please note, if you are using our contact form, our Consultant Support team aim to answer all of your queries within 48 hours during business days, however this may be slightly longer during busier periods. Please include all relevant information including your Consultant ID number and email address.