In the first instance, you can refer to the Product Factsheets in your The Body Shop Learning (TBS Learning) Resources area. Here you will find Product Training for every product we sell and you may find the answer to you customer's query there.
Customers can also search information regarding full product ingredients via your Personal Website, or you can search directly through your Business Hub:
- Enter product name in search
- Click on product
- View more about product
- View ingredients contained in this product
If your unable to find the relevant information to support a specific product or ingredient, our Consultant Support team are on hand to help you with your query.
To raise a query, you can leave a message using our Contact Us form. Alternatively, you can use Live Chat, which can be activated by selecting the chat icon in the bottom right hand corner of your device screen. Please note, if you are using our contact form, our Consultant Support team aim to answer all of your queries within 48 hours during business days, however this may be slightly longer during busier periods.