If you need to contact PayPoint directly for any of the reasons outlined in our PayPoint FAQ documents go to the Resources tab at the top of your PayPoint account. Within the resource tab you will see both a section for FAQs (these are super helpful) and a support tab. If the FAQs attached do not answer your question and you want to contact PayPoint further click on the Support option. Here you will find the option to fill in a form and send in your question/s. Alternatively, you can use the UK toll free phone number listed below to contact them directly: +44 808 189 1353! Please note the contact hours are: Monday – Friday 8AM – 8PM (PST), Saturday – Sunday 8AM – 5PM (PST).