Sorry to hear that this has happened.
Please include any pictures you have of the damaged products (and the order box if you have them) to support us with responding as quickly as possible.
How to find your order number:
All order numbers begin with GBH, and are in the format GBH000000000. Your order number can be found at the top of the slip inside of the order.
Alternatively, you can find your order number through your Business Hub, under recent activity. You will need to add the prefix GBH000. In the image below, the order number is GBH000883406: