Ordering & Delivery
Placing Orders
- What is the QR code function?
- Can a customer change their Consultant at will?
- How do I claim an allocation reward?
Returns & Refunds
Delivery
Short Shipments
Stock Information
- If you create a shared basket for a customer and then an item goes out of stock, what happens?
- What is the Daily Stock Update (DSU)?
- How do I know when a product will become available?
Latest News
-
TBS Ambassador programme
The Joint Administrators of The Body Shop International have taken steps to accelerate their plans to secure the future of the UK business. As part of those steps and their plans to support The Body Shop's return to financial stability, the Administrators have also decided that the TBS Ambassador programme will close, effective immediately. We know this will be very disappointing news.
With regards to final payments, orders, or all other questions, we would ask that you contact the Administrators directly, via their email BodyShopambassadors@frpadvisory.com.